New and updated

The 100 pages added or changed most recently, newest first.

October 6, 2026

New · Guides Alaska Waiver Transportation in 2027: SDS Certification for a Transportation-Only Business How an Alaska van company gets SDS certified for waiver rides: Cert-01 and Cert-17, insurance, driver and vehicle rules, Medicaid enrollment, and FY 2027 rates.
New · Health plans AlohaCare AlohaCare rides in Hawaii run through Transdev: the 48-hour line, the 14-day travel request for flights, who gets a taxi or wheelchair van, and how to join.
New · Health plans AmeriHealth Caritas DC AmeriHealth Caritas DC rides: book at 1-800-315-3485 at least 48 hours ahead. See SmarTrip cards, HealthCheck door-to-door rides, and former Wellpoint members.
New · Health plans AmeriHealth Caritas Ohio AmeriHealth Caritas Ohio rides go through MTM, 1-833-664-6368. See who has no yearly ride cap, the facility direct option for wheelchair vans, and how to join.
New · Local rules Ashtabula County Ashtabula County JFS split $3.55 million in FY 2027 ride contracts among five carriers, mostly paid by the mile. See the rates, the June RFP, and how to bid.
New · Guides Assisted Living Transportation Requirements in 2027: What Facilities Must Arrange and How to Win the Rides Which states make assisted living facilities provide or arrange rides, who pays for them, what facilities check, and how a NEMT company wins the work.
New · Health plans Banner University Family Care Banner University Family Care rides in Arizona: the 72-hour ride line, weekend urgent care taxis, extra passengers, and how a ride company joins the network.
New · Local rules Birmingham Birmingham, AL makes NEMT companies win a city council vote: a $100 application, $1 million insurance naming the city, vans under 10 years, and driver permits.
New · NEMT glossary Care, custody, or control exclusion The care, custody, or control exclusion keeps standard auto and liability policies from paying for a rider's wheelchair your driver damages. How to cover it.
New · Free templates Certificate of Insurance Tracker for NEMT: Every Policy, Certificate Holder, and Renewal Free printable certificate of insurance tracker for NEMT: log every policy, each holder and its endorsements, renewals sent, van lists, and subcontractor proof.
New · Local rules Charles County The Charles County Health Department gives every Medicaid ride, from shared vans to ALS ambulances, to one contractor. The 2025 bid terms, trip counts, and pay.
New · Guides Colorado Non-Medical Transportation (NMT) in 2027: Provider Type 36, the Waivers It Covers, and What It Pays How Colorado non-medical transportation works: the HCPF Certificate of Compliance, provider type 36, six waivers, mileage band rates, and trip limits.
New · Free templates Conditional Offer Letter for NEMT Drivers: Driving Record, Checks, Drug Test, and Broker Approval Free conditional offer letter template for NEMT drivers: the checks it depends on, broker approval before the first trip, and the ADA and fair chance rules.
New · Medicaid brokers Contra Costa Health Plan Contra Costa Health Plan's county NEMT contracts in force in October 2026 run from $300,000 to $7.5 million. How to join through CCHP-233 and get paid.
New · Local rules Delaware County Delaware County JFS buys its rides through one RFP contract. Delaware County Transit holds it to June 2027 at $17.50 a trip plus $4.25 a mile past 5 miles.
New · Free templates Driver Attendance Policy for NEMT: Call-Off Deadlines, No-Call No-Shows, and Absences the Law Protects Free attendance policy template for NEMT drivers: call-off deadlines set ahead of broker turn-back windows, no-call no-show steps, and absences you never count.
New · Free templates Driver Pay Rate Notice: The Wage Notice States Require at Hire, for Hourly and Per-Trip Pay Free printable driver pay rate notice for NEMT: per-trip and waiting rates, overtime, payday, sick leave, and what California, New York, and others require.
New · NEMT glossary Drug testing consortium A drug testing consortium runs the random pool and arranges the lab and medical review officer for a small NEMT company. What it may do and what stays your job.
New · Free templates Electronic Monitoring Notice for NEMT Drivers: GPS, Cameras, and App Tracking, With a Signed Acknowledgment Free electronic monitoring notice for NEMT drivers: GPS, apps, and cameras, a signed acknowledgment, and a posting, updated for Connecticut's 2026 law.
New · NEMT glossary Employment practices liability insurance (EPLI) EPLI pays when your own drivers claim harassment, discrimination, or a wrongful firing. Which laws reach a five-driver fleet, and the gaps to ask about.
New · Guides Evacuation Transportation Agreements in 2027: Nursing Homes, Hospitals, and Counties What an evacuation transportation agreement with a nursing home, hospital, or county must say, what Florida and Louisiana require, and who pays for storm rides.
New · NEMT glossary Excluded driver An excluded driver is a person your auto policy names as not covered. What happens after a crash in a NEMT van, which states limit it, and how to block them.
New · Local rules Fairfield County Fairfield County JFS pays The LINK to coordinate Medicaid rides, and The LINK pays three carriers $30 a trip plus $5.50 a mile outside Lancaster. How to join.
New · NEMT glossary Form E filing Form E is the filing your insurer sends a state agency to prove your liability coverage. Who files it, five states' minimums, and what a Form K does.
New · Guides Foster Care Transportation Services in 2027: Who Pays and How to Win Child Welfare Ride Contracts How foster care transportation services work: who pays for visit, school, and medical rides, what child welfare contracts require, and how to win them.
New · Local rules Gaston County Gaston County ACCESS in Gastonia books Medicaid Direct rides and buys overflow trips from private carriers. RFP 2026-003 drew 12 proposals and 4 awards in 2026.
New · Guides Georgia DHS Transportation Manual in 2027: How Coordinated Transportation Contracts and Subcontracts Work Georgia DHS Transportation Manual 2.0, effective November 1, 2025: how regional prime contracts are bid and renewed, rates, 30-day payment, drivers, and vans.
New · Industry news Healthy Blue Leaves Louisiana Medicaid on December 31, 2026, and Standing Rides Carry Over Healthy Blue leaves Louisiana Medicaid Dec. 31, 2026. Members move to a new plan Jan. 1, 2027, and MediTrans standing rides carry over. Check MEVS from Nov. 23.
New · Local rules Hendry County Hendry County runs the Hendry Glades Transportation System and pays its operator $83.45 a trip in 2026. See carrier rules, trip counts, and Medicaid brokers.
New · Health plans Hennepin Health Hennepin Health books its own rides: three days ahead, an authorization on every taxi and wheelchair trip, and a contract you must hold first. What to know.
New · Guides HIPAA Password Requirements in 2027: One Login per Person, Two-Step Codes, and Medicaid Portal Rules HIPAA sets no password length or expiration but requires one login per person. Texas, Alabama, Georgia, and New York Medicaid portals now require a second step.
New · Guides HIPAA Website Requirements for NEMT in 2027: Ride Request Forms, Tracking Code, and State Health Data Laws HIPAA has no separate website rule. See what it means for ride request forms, tracking code, and form hosts, and which state laws cover private-pay riders.
New · Health plans Home State Health Home State Health rides go through MTM at 1-866-455-2097. See which members get no rides, school trips that need approval, extra destinations, and how to join.
New · Industry news House Fraud Report Lists NEMT Risk Levels in 11 States, Urges Tougher Screening A September 29, 2026, House Energy and Commerce staff report lists NEMT as high risk in Colorado, Minnesota, and New York. Keep your ownership records current.
New · Guides How Many NEMT Companies Are There in 2027? Registered Companies in Every State and How Fast New Ones Start 29,167 organizations list a NEMT van code as their main service on an NPI as of September 2026. See each state, how many are new, and what it misses.
New · Guides How Much Does a Stretcher Van Cost in 2027? The Van, Cot, Mount, and Permits What a stretcher van costs to buy: 2026 government prices for vans with a cot position, cots, mounts, and stair chairs, plus stretcher-only fees and insurance.
New · Guides How to Start a Non-Medical Transportation Business in Texas (2027): YES Waiver Rides and City Permits Start a non-medical transportation business in Texas: no state permit for small vans, city permits, YES waiver rides at 55 cents a mile, and who pays.
New · Health plans Humana Healthy Horizons in Ohio Humana Healthy Horizons in Ohio splits 60 one-way trips into 30 medical and 30 non-medical rides. See where they can go, the 30-mile limit, and who gets more.
New · Local rules Huntsville Huntsville, AL licenses wheelchair vans as their own livery class: a $50 council application, $125 a year per van, inspection stickers, and a chauffeur license.
New · NEMT glossary ICN (internal control number) An ICN is the number Medicaid gives each claim it receives. How Indiana and Texas build theirs, where it sits on the 835, and when you must quote it.
New · Guides Indiana Medicaid Waiver Transportation in 2027: Certification, the Enrollment Freeze, and Level 1 and 2 Pay Indiana Medicaid waiver transportation: the freeze on new providers since August 1, 2026, OMPP certification, provider type 32, and Level 1 and 2 rates.
New · Guides Interfacility Transport in 2027: When a Wheelchair or Stretcher Van Can Take It and Who Pays Which interfacility rides a wheelchair or stretcher van can take, why the hospital pays for an inpatient round trip, and how Medicaid handles transfers.
New · Guides Iowa Chauffeur's License for NEMT Drivers in 2027: Class D Endorsement 3, the $8 a Year Fee, and Who Is Exempt How an Iowa NEMT driver gets a Class D chauffeur license: the $8 a year fee, no test with a valid Iowa license, who is exempt, and the veteran fee waiver.
New · Health plans Iowa Total Care Iowa Total Care rides go through MTM Health at 1-877-271-4819. See the 90-day booking for dialysis and chemo, who qualifies, gas money, and waiver trips.
New · Free templates Letter of Intent to Provide Transportation Services: Fill-In Letters for Plans, Brokers, and Facilities Free letter of intent to provide NEMT transportation services: one version for brokers and health plans, one for facilities and counties, and what to attach.
New · Guides Liability Waivers for NEMT Riders in 2027: What a Signed Release Can and Cannot Do Why a rider release rarely shields a NEMT company from its own negligence, what carrier laws and Medicaid allow, and what a signed rider form can record.
New · NEMT glossary Loss control inspection What an insurer's loss control inspector checks at a NEMT company, Texas's 15 and 60 day safety service deadlines, and when ignored advice can cancel a policy.
New · Guides Massachusetts 7D Vehicle Requirements in 2027: Pupil Plates, Twice-Yearly Inspections, and the 7D Certificate A Massachusetts 7D van carries up to 8 passengers, wears Pupil plates, and passes a $35 7D inspection twice a year. Its drivers renew a $15 certificate yearly.
New · NEMT glossary Medi-Cal TAR A Medi-Cal TAR approves fee-for-service wheelchair and litter van rides. Which rides need one, eTAR or paper, the 11-digit number, and making claims match.
New · NEMT glossary Medicaid 1099 form Medicaid reports what it paid your NEMT company on Form 1099-MISC, from $2,000 a year starting with 2026. Why it differs from your books and how to fix it.
New · Guides Medicaid NEMT Spending by State in 2027: What Each State Reports to CMS and How Many Rides It Buys Medicaid NEMT spending in all 50 states and DC from CMS's fiscal year 2024 report, with 2021 ride days per 10,000 members and why every figure is a floor.
New · NEMT glossary Medicaid provider type codes NEMT provider type codes by state: Arizona 28, Indiana 26 with specialties 264 and 265, Ohio 83, Florida, Texas, New York, and how a wrong type denies claims.
New · NEMT glossary Medicaid state plan amendment A Medicaid state plan amendment changes how your state covers and pays for rides. Where NEMT sits in the plan, when changes take effect, and how to find them.
New · Health plans MedStar Family Choice DC MedStar Family Choice DC rides go through MTM at 866-201-9974: three business days of notice, one for checkups, and a Wellpoint switch deadline, Jan. 31, 2027.
New · Guides Microtransit vs Paratransit in 2027: What Transit Agencies Buy and Where a NEMT Company Fits How microtransit differs from ADA paratransit and Medicaid NEMT, how transit agencies contract for it, what they pay, and where a small van company can bid.
New · Guides Mississippi Class D License for NEMT Drivers (2027): Who Needs It, the Written Test, and the Fee Mississippi Class D license requirements for paid van drivers: the 15-passenger line, the written test with no road test, the $29 or $57 fee, and broker checks.
New · Local rules Modesto Modesto requires a city permit for wheelchair and stretcher vans: a $1,000 filing fee, a police background check, a council hearing, and EMT-certified drivers.
New · Guides Modivcare Facility Portal in 2027: TripCare Sign-Up, Facility Lines, and Discharges by State How clinics and hospitals get a Modivcare TripCare login, plus the facility lines, discharge windows, and late-ride numbers in 16 states as of October 2026.
New · Guides Modivcare Medical Necessity Forms in 2027: Each State's Form, Who Signs, and Where It Goes The medical necessity forms Modivcare uses in 13 states as of October 2026: what each one decides, who may sign it, how long it lasts, and its fax line.
New · Guides Modivcare Standing Order Form in 2027: Where to Send It, Lead Times, Changes, and Cancellations Where to fax the Modivcare standing order form in 17 states as of October 2026, who signs it, how early to send it, renewals, and how to change or cancel it.
New · Local rules Monroe County The Florida Keys require a county class B certificate for wheelchair and stretcher rides: $950 to apply, a board hearing, a Keys office, and a yearly CPA audit.
New · Local rules Montgomery Montgomery, AL licenses NEMT as alternative transportation: a City Council vote, a $30 cap per one-way city trip, $50,000/$100,000 insurance, and drug tests.
New · Guides MSA-4674 in 2027: How to Get Paid for Michigan Fee-for-Service Rides From Local MDHHS Offices How Michigan's MSA-4674 pays fee-for-service Medicaid rides: approval first, receipts, the 12-month deadline, and $0.76 a mile since July 1, 2026.
New · Guides MTM Distance Verification Form in 2027: Getting Rides Approved to a Faraway Specialist When MTM Health needs a distance verification form for a ride past closer providers, who signs it, where to send it, and the mileage rules by state.
New · Guides MTM Facility Portal in 2027: How Clinics and Hospitals Book MTM Health Rides, State by State How clinics and hospitals get an MTM Link facility portal account, book and track MTM Health rides, and each state's notice rule and facility line.
New · Guides MTM Level of Need Form in 2027: When a Patient Needs One, How to Fill It Out, and Each State's Version When MTM Health asks a clinic for a Level of Need form, what the standard and stretcher versions ask, where each state sends it, and how long it lasts.
New · Guides National RTAP Training in 2027: Free Courses for NEMT Drivers and What Brokers Accept National RTAP training is free: ADA, safety, problem passenger, and drug awareness courses with certificates. How to sign up and what they cannot replace.
New · Free templates NEMT Dispatcher Job Description: Broker Trip Offers, Will-Call Returns, Rider Privacy, and Overtime Status Free NEMT dispatcher job description with broker trip offer, will-call, and closeout duties, the rider details the role may see, and overtime status.
New · Guides NEMT Driver Pay in California in 2027: Metro Wages, City Minimums, and the Health Care Wage Rule NEMT driver pay in California: federal wages by metro, the 2027 state minimum of $17.40, city minimums, and why the $25 health care wage skips NEMT companies.
New · Guides New Jersey MAV Crew Training in 2027: The MAVO Course, PAT Card, CPR, and Oxygen Rules What New Jersey MAV crews must complete: the 8-hour PAT or MAV technician course, the CPR cards the state accepts, oxygen rules, and the files to keep.
New · NEMT glossary NMEDA QAP NMEDA QAP is the yearly audited accreditation for mobility dealers. What the 2026 rules make a dealer do, who requires it, and how to use it when you buy a van.
New · Guides No-Fault Medical Transportation in 2027: Billing Auto Insurers for Rides After a Crash How no-fault auto insurance pays for rides to treatment after a crash: Michigan, New York, New Jersey, and Minnesota rules, claim deadlines, and what to send.
New · Guides North Dakota QSP Non-Medical Transportation in 2027: Enrolling, Rates, and the County Moratorium How a North Dakota van company enrolls as a QSP agency for non-medical rides: the portal steps, driver standards, July 2026 rates, EVV, and the county pause.
New · Guides Ohio School Van Certification in 2027: Motor Van Drivers, the T-8 Physical, and Pre-Service Training Ohio school van drivers need a 4-hour online course, a driving evaluation, a T-8 physical by September 1, and BCI and FBI checks. Vans seat 12 or fewer.
New · Guides Ohio's Wheelchair Van Certification of Necessity (ODM 03452) in 2027: Each Box, the Signer, and Manual Review Ohio's certificate of medical necessity form for wheelchair van rides, ODM 03452, box by box: who signs, how long it lasts, and what manual review needs.
New · Guides One Driver, Two Companies in 2027: FLSA Joint Employer Overtime Rules for NEMT When a driver's hours at two NEMT companies add up for overtime: sister companies, staffing agencies, the 2026 proposed rule, and a 30 plus 30 hour example.
New · Local rules Onondaga County Onondaga County, NY Medicaid rides: MAS books them, Syracuse licenses each cab at $300 a year, and a stretcher trip pays $280, the state's top county base.
New · Guides Oregon Secure Transport in 2027: The OHA Certificate, County Letters, Custody Rules, and Driver Files How to get OHA approval for secure transport in Oregon: the county letters, the two-year certificate, custody paperwork, driver files, minors, and who pays.
New · Health plans PA Health & Wellness PA Health & Wellness rides: county MATP books medical trips, MTM books waiver trips, the plan pays ambulances, and specialty 267 is closed to new providers.
New · Guides Paratransit Driver Requirements in 2027: License Class, FTA Drug Tests, ADA Training, and State Certificates What a paratransit driver needs in 2027: the license class for the vehicle, a verified negative FTA drug test, ADA training, and California certificates.
New · Guides Paratransit Driver Salary in 2027: Transit Agency Pay, Contractor Pay, and the Metro Gap Paratransit driver pay in 2027: federal wages by employer and metro area, two transit agencies' union pay scales, and what a contractor must plan for.
New · NEMT glossary PERM audit A PERM audit is the federal sample of Medicaid claims. Which states CMS reviews next, what a ride claim must show, and the 75-day deadline for trip records.
New · NEMT glossary Professional employer organization (PEO) A PEO co-employs your drivers and runs payroll, payroll taxes, and often workers' comp. When it helps a NEMT company, what stays your job, and the risks.
New · Industry news Ricon Recalls 1,220 S-Series and K-Series Wheelchair Lifts That May Not Stop Ricon recalled 1,220 S-Series and K-Series wheelchair lifts built January 2024 to June 2026 that may keep moving. Check your lifts and book the free repair.
New · NEMT glossary Risk retention group (RRG) A risk retention group is a liability insurer owned by its policyholders. What it can cover for a NEMT company, the guaranty fund gap, and contracts that balk.
New · NEMT glossary Ryan White medical transportation Ryan White medical transportation is HIV program money for rides to care. Who holds it, what it pays for, and how a ride company gets the work.
New · Local rules Sampson County Sampson County DSS paid its transit system $40 to $165 a trip and bid out early, late, and weekend Medicaid rides in 2025. Rates, terms, and the next steps.
New · Health plans Senior Whole Health Senior Whole Health rides in Massachusetts run through Modivcare: the ride line, 80 non-medical trips a year, the nine counties, and how ride companies join.
New · NEMT glossary Stop gap coverage Stop gap coverage adds employer's liability in Ohio, Washington, North Dakota, and Wyoming, where state funds leave it out. What it pays and who asks for it.
New · Brokers by state Transdev Health Solutions in Oregon Transdev runs MedLink, OHA's open card rides in nine counties: Tri-County, Marion-Polk, and NW. See each line, the pay rules, how to join, and the 2027 shift.
New · Local rules Tulsa Tulsa licenses wheelchair vans as paratransit: a $75 application, $102 per van a year in city fees, $300,000 in insurance, and a chauffeur test (October 2026).
New · Free templates Vehicle Sign-Out Sheet for NEMT Vans: Who Had Which Van, Keys, Fuel Card, and Tablet Free vehicle sign-out sheet for NEMT vans: one line per handoff with driver, times, odometer, fuel card, and tablet, plus the HIPAA, IRS, and toll rules.
New · Guides Vocational Rehabilitation Transportation in 2027: How to Drive VR Clients to Training and Jobs How a NEMT company becomes a vocational rehabilitation transportation vendor: the federal rules, how five states buy VR rides, what they pay, and who can drive.
New · Local rules Walton County Tri-County Community Council has run Walton County's state-funded rides since 1983: its FY 2026/27 rates, who carries stretcher trips, and the plan brokers.
New · Local rules Warren County Warren County, Ohio JFS pays Valley Transport $28 to $42.50 a NET trip plus $2.25 to $2.50 a mile to June 2028. Spending, bid history, and how to compete.
New · Guides Which States Require a Chauffeur License in 2027: The Paid Driver License Rule in All 50 States and DC Chauffeur, for-hire, and Class E license rules for paid drivers in all 50 states and DC, which ones reach a NEMT van driver, and what they cost in 2026.
New · Local rules Wichita Wichita licenses each wheelchair and stretcher van as a medi-coach: $15 a van each year, a public need hearing, inspections every 3 months, and a felony bar.
New · Local rules Wicomico County The Wicomico County Health Department in Salisbury assigns Medicaid rides to five vendors. The booking rules, long-trip days, state payments, and how to join.
Updated · Brokers by state Modivcare in Arkansas Modivcare has run Medicaid rides in Pulaski, Faulkner, and Lonoke counties since January 2, 2026. Ride lines, what DHS pays, how to join, and the 2027 rebid.
Updated · Local rules Nassau County Medicaid rides in Nassau County, NY: who books them, the town license and county TLC decal each vehicle needs, driver rules, the ambulette bond, and rates.