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Every guide, tool, template, state page, broker, health plan, and glossary term, sorted by what it is about.
- Starting a business Costs, business plans, funding, and the first steps to open a NEMT company. 136 pages
- Licensing and rules Licenses, permits, Medicaid enrollment, HIPAA, ADA, audits, and fraud rules. 296 pages
- Medicaid and state programs How each state runs Medicaid rides, who qualifies, and county and waiver programs. 260 pages
- Working with brokers Getting credentialed, winning trips, and meeting the rules of each Medicaid ride broker. 296 pages
- Working with health plans Which Medicaid and Medicare Advantage plans cover rides, and how to join their networks. 138 pages
- Billing and getting paid Claims, billing codes, rates, denials, and keeping cash coming in. 233 pages
- Insurance The coverage a NEMT company needs, what it costs, and how claims work. 58 pages
- Vehicles Choosing, buying, plating, and maintaining wheelchair vans and other NEMT vehicles. 76 pages
- Equipment Wheelchair securement, lifts and ramps, stretchers, and safety gear on board. 36 pages
- Drivers and staff Hiring, training, paying, and keeping drivers, dispatchers, and office staff. 152 pages
- Dispatch and operations Scheduling, dispatch, will-calls, no-shows, and on-time rides. 96 pages
- Serving riders Caring for riders with special needs, escorts, complaints, and safety on the ride. 60 pages
- Facilities and care providers Rides for dialysis centers, hospitals, nursing homes, PACE, and other care providers. 52 pages
- Growth and marketing Winning new contracts, private pay work, marketing, and selling a NEMT company. 114 pages
- Technology NEMT software, driver apps, GPS tracking, and electronic visit verification. 29 pages
- Industry What NEMT is, where the industry is going, and the associations and conferences that connect owners. 27 pages