Local rules in Pennsylvania
Greene County, Pennsylvania MATP: The County Transportation Department and Where Outside Companies Fit
In Greene County, Pennsylvania, the county runs MATP itself. The Greene County Transportation Department at 190 Jefferson Road in Waynesburg (724-627-6778, toll free 877-360-7433) registers Medicaid riders and drives them free in its own wheelchair accessible vans, weekdays from 6 a.m. to 6 p.m. County staff do the driving, so outside companies mostly find work in the trips the county does not run.
- Greene County runs MATP itself: its Transportation Department books and drives the rides with county vans and staff.
- MATP made up 11,609 of the department's 30,623 shared-ride trips in fiscal 2024-25, about 38%.
- The commissioners accepted a $635,731 initial MATP allocation for fiscal 2026-27 on September 17, 2026.
- County vans run weekdays only, and out-of-county medical trips run on set days with appointments between 10 a.m. and 2 p.m.
- Evenings, weekends, same-day trips, and stretcher rides fall outside the county service, which is where a private company fits.
Greene County NEMT at a glance
- Who runs MATP
- The Greene County Transportation Department, a county office at 190 Jefferson Road, Waynesburg 15370
- Phones
- 724-627-6778 or toll free 877-360-7433. Office weekdays 8:30 a.m. to 4:30 p.m. (county page, September 2026)
- State model
- County sole service provider in the June 25, 2026 state study: the county is the MATP transportation provider
- Ride hours
- Weekdays 6 a.m. to 6 p.m. No weekend rides. Booked dialysis trips run on holidays except Thanksgiving, Christmas, and New Year's Day.
- Booking
- By noon the day before, by noon Friday for a Monday ride, and up to two weeks ahead. No same-day trips.
- MATP trips
- 11,609 of 30,623 shared-ride trips in fiscal 2024-25, with 9 vehicles in peak service (PennDOT)
- Cost per trip
- $30.59 average cost and $26.78 average fare per shared-ride trip in fiscal 2024-25 (PennDOT)
- MATP allocation
- $635,731 initial allocation for fiscal 2026-27, accepted by the commissioners on September 17, 2026
- Out-of-county days
- Washington Monday, Wednesday, Friday. Uniontown Tuesday, Thursday. Pittsburgh Monday, Wednesday. Morgantown, WV Tuesday.
Greene County, in the far southwest corner of Pennsylvania, keeps Medicaid rides in house. The county’s Transportation Department answers the phone, plans the day, and puts its own drivers behind the wheel of its own vans. For a ride company, that changes the question. Here you are not bidding to run the program. You are looking for the trips a small county fleet cannot reach.
Who runs MATP in Greene County
Pennsylvania pays for Medicaid rides through each county’s Medical Assistance Transportation Program (MATP), and only Philadelphia uses a broker. The Pennsylvania guide covers Public Utility Commission (PUC) authority, insurance, and driver clearances.
The state’s June 25, 2026 broker study sorts counties by how they run MATP, and it puts Greene among eight “county sole service provider” programs. The label means the county itself is the transportation provider and county staff log their MATP hours in a time study so the state can claim the administrative cost. Next door, Fayette County runs the same way.
The department is small and local. As of September 2026 its contact page lists an administrator, a program specialist who also supervises drivers, two customer service representatives, and seven van drivers. It works from the Greene County Transportation Building at 190 Jefferson Road in Waynesburg, and every vehicle is wheelchair accessible. Funding comes from the commissioners, the Department of Aging, the Department of Human Services (DHS), and PennDOT’s shared ride program.
The fleet by the numbers
PennDOT’s report for fiscal 2024-25 (July 2024 to June 2025) profiles the department’s shared ride service:
| Greene County Transportation | Fiscal 2024-25 |
|---|---|
| Riders 65 and older | 11,776 trips |
| MATP | 11,609 trips |
| Persons with disabilities | 3,590 trips |
| Other shared ride | 3,648 trips |
| Total shared-ride trips | 30,623 |
| Vehicles in peak service | 9 |
| Average cost per trip | $30.59 |
| Operating expenses | $1,238,000 |
MATP is about 38% of the work, nearly tied with the senior program. The report counts 35,954 residents across 576 square miles, so nine vehicles cover a lot of road.
The money behind the county vans
Every MATP and transit dollar passes through the Board of Commissioners, and their 2026 minutes show the amounts:
| Meeting | What the commissioners approved | Amount |
|---|---|---|
| January 29, 2026 | PennDOT grant amendment, service stabilization funding for shared ride | $100,000 |
| February 5, 2026 | Final MATP allocation, fiscal 2024-25 | $540,309 |
| February 5, 2026 | Updated MATP allocation, fiscal 2025-26 | $658,146 |
| July 30, 2026 | Public transportation operating grant, fiscal 2026-27 ($243,942 shared ride, $112,000 persons with disabilities) | $355,942 |
| September 17, 2026 | Initial MATP allocation, fiscal 2026-27 | $635,731 |
On March 5, 2026 the commissioners also approved selling two 2021 Ford E450 transportation buses at auction, one with engine failure at 105,141 miles and one with rear end and brake problems at 139,088 miles. On September 3, 2026 they approved the MATP report for the fourth quarter of fiscal 2025-26.
How Greene County MATP rides work
A rider with a Medical Access card calls the department, which mails or hands over a registration packet. MATP pays the full fare to covered care, including therapy, dental visits, the pharmacy, and medical equipment suppliers. Riders who own a car can ask for mileage repayment instead.
The county’s own rules set what riders expect:
- Booking. First come, first served, by noon the day before, and by noon Friday for a Monday ride. Trips can be booked two weeks out, and the county suggests four to five days ahead.
- Pickup time. Riders call between 2 and 3:30 p.m. the day before for an approximate time. The van can come 15 to 20 minutes early or late and still count as on time. See pickup windows.
- Ride length. In most cases no one rides more than an hour, though trips can run longer with other riders aboard.
- Help. Drivers give door to door help on request, secure wheelchairs, and arm assist walking riders, but they never enter a home. Oversize wheelchairs and scooters ride when there is room.
- Stops. A pharmacy stop after an appointment must be booked with the trip.
- Escorts. An escort rides free with a doctor’s verification, arranged ahead.
- Cancellations. At least two hours before the trip, or it counts as a no-show.
The county raised shared ride fares on January 1, 2026, its first change since June 2015. A trip under 2 miles now carries a $17 full fare, and a $1 fee applies to passenger assistants for senior and disability riders. The county says the increase does not affect MATP riders.
Out-of-county medical days
Outside the county, vans run only on set days, for medical appointments between 10 a.m. and 2 p.m.:
| Day | Destinations |
|---|---|
| Monday | Washington, Pittsburgh |
| Tuesday | Uniontown, Morgantown (WV), Blacksville (WV) clinic |
| Wednesday | Washington, Pittsburgh |
| Thursday | Uniontown, Blacksville (WV) clinic |
| Friday | Washington |
Blacksville clinic trips keep their own hours, from 8:30 a.m. to 3:30 p.m.
Where an outside company fits
- Get your PUC authority. Any paid ride that starts and ends in Pennsylvania needs it. A run to Morgantown or Blacksville crosses into West Virginia, so read when a NEMT company needs a DOT number before you take one.
- Call the department first. Ask at 724-627-6778 whether it ever places trips with outside carriers when its vans are full, and what it would require.
- Serve the hours the vans do not run. Nothing runs before 6 a.m., after 6 p.m., on weekends, or the same day, so an early dialysis chair or a Saturday hospital discharge falls to someone else. See dialysis transportation and same-day trips.
- Cover the out-of-county gaps. A Friday appointment in Pittsburgh, a 3 p.m. visit in Uniontown, or a Thursday trip to Morgantown falls outside the county schedule. Long rides from a rural county carry their own math, covered in the rural NEMT guide.
- Take the trips MATP leaves out. The state program excludes stretcher service, so those requests go to the rider’s health plan. Greene sits in the HealthChoices Southwest zone with five physical health plans, including Highmark Wholecare and UPMC for You.
- Follow the commissioners. Allocations, PennDOT grants, and vehicle sales go through their meetings, which run on Thursdays about twice a month.
The county to the north buys its rides a different way. In Washington County, Freedom Transit owns the vans and pays private contractors to drive them, so outside companies there compete for operations contracts.
Frequently asked questions
What is the phone number for MATP in Greene County, PA?
Call the Greene County Transportation Department at 724-627-6778, or toll free at 877-360-7433. As of September 2026 the county lists office hours of 8:30 a.m. to 4:30 p.m. on weekdays, and the state's June 18, 2026 contact list gives call center hours of 7 a.m. to 4:30 p.m. The office is at 190 Jefferson Road in Waynesburg. Staff mail a Medical Assistance registration packet, or riders can pick one up there.
Can I get a same-day ride from Greene County Transportation?
No. Every rider must register first, and every trip must be booked by noon the day before, or by noon Friday for a Monday ride. The county suggests calling four to five days ahead. Extra stops, such as the pharmacy after an appointment, must be booked with the trip, because drivers cannot add a stop on the day.
Does Greene County Transportation drive to Pittsburgh or Morgantown?
Yes, on set days only, and only for medical appointments between 10 a.m. and 2 p.m. Pittsburgh hospitals are served on Mondays and Wednesdays, Washington on Mondays, Wednesdays, and Fridays, Uniontown on Tuesdays and Thursdays, and Morgantown, West Virginia on Tuesdays. The Blacksville, West Virginia clinic is served Tuesdays and Thursdays from 8:30 a.m. to 3:30 p.m.
Did the January 2026 fare increase change MATP rides in Greene County?
No. The county raised its shared ride fares on January 1, 2026, the first change since June 2015, and the shortest trips now carry a $17 full fare. The county says MATP riders are not affected. Medical Assistance riders still ride free to covered medical trips, and seniors 65 and older pay 5% of the fare on medical trips.
Does Greene County MATP run on weekends or holidays?
No weekend service runs. County vans also stay parked on 13 county holidays, including Good Friday, Columbus Day, Veterans Day, the day after Thanksgiving, and Christmas Eve. Dialysis trips booked ahead still run on those holidays, except Thanksgiving, Christmas, and New Year's Day.
Can a private transportation company get Greene County MATP trips?
The state lists the county as its own MATP provider, and the county employs its own van drivers. Ask the department whether it ever places trips with outside carriers. The clearer openings are the trips its vans do not run: evenings, weekends, same-day rides, stretcher trips, and out-of-county appointments on other days or times.