Service levels and vehicles
What Is a WC19 Wheelchair? How NEMT Drivers Spot and Secure One
A WC19 wheelchair is one built and crash-tested to RESNA WC19, the voluntary standard for wheelchairs used as seats in motor vehicles. It has four crash-tested securement points marked with a hook symbol and has passed a 30 mph, 20 g frontal sled test. Drivers hook the four tiedowns to those points. Chairs without WC19 are secured at solid frame joints instead.
- Look for the WC19 label or logo and four securement points marked with a hook symbol.
- On a WC19 chair, hook the four tiedowns only to the marked points. Tighten out all slack.
- On other chairs, hook welded frame joints or strong bolted joints, never armrests, footrests, or wheels.
- WC19 is voluntary. The ADA does not require it, and you may not refuse a rider because the chair is hard to secure.
- Write "WC19" in the rider's profile so every driver knows before arrival.
What WC19 means
WC19 is Section 19 of RESNA’s American National Standard for wheelchairs, Volume 4, Wheelchairs and Transportation. Its title is Wheelchairs Used as Seats in Motor Vehicles. A chair that fully meets it is called a WC19 wheelchair. The latest edition of the volume dates from 2017, and RESNA’s standards committee says it is revising it as of September 2026. The comparable international standard is ISO 7176-19.
RESNA, the Rehabilitation Engineering and Assistive Technology Society of North America, publishes three related sections:
| Section | Common name | What it covers |
|---|---|---|
| 18 | WC18 | Wheelchair tiedowns and occupant restraint systems, the straps and belts in your van. See WTORS and WC18 tiedowns. |
| 19 | WC19 | The wheelchair itself, used as a seat in a motor vehicle |
| 20 | WC20 | Seating systems mounted on a WC19 frame, so a custom seat keeps the chair crashworthy |
WC19 is voluntary. It is an industry standard, not a federal or state rule. The University of Michigan Transportation Research Institute explains (August 2023) that the WC19 version of a chair is called the “transit option,” an add-on to the basic chair, and that therapists must justify it to the payer case by case.
What a WC19 chair must do
RESNA’s position paper on WC19 lists what the standard requires. Each item makes your driver’s job easier.
| WC19 requirement | What it means on the ride |
|---|---|
| Four clearly marked securement points on the front and back of the frame, or more for very heavy chairs, shaped to take hooks and straps | You know exactly where each tiedown goes |
| Points placed so a driver can attach each hook with one hand while reaching from the side, with clear strap paths to typical floor anchors | Faster securement, less reaching into the rider’s space |
| Passes a 30 mph, 20 g frontal sled test secured by a four-point strap tiedown, with a crash dummy sized to the chair’s user weight | The frame holds its shape in a frontal crash |
| Crash-ready lap belt anchor points on both sides, just below and behind where the seat meets the back | The rider has the option of a lap belt anchored to the chair |
| Rated acceptable or better for fitting a vehicle-anchored lap and shoulder belt | The lap belt sits low on the pelvis without threading it through gaps in the chair |
| Discloses how far the seat moves sideways in a 45-degree tilt test | You know how stable the chair is in turns |
| No sharp edges on rigid parts | Straps and belts are not cut in a crash |
| Batteries and motors stay attached in the crash test, and batteries are gel-cell or sealed | No battery breaking loose or leaking acid |
A U.S. Access Board briefing of September 22, 2021 sums it up: WC19 chairs are designed to keep their form, stay upright with the belted rider seated, and keep their battery under the 20 g forces of a 30 mph frontal crash.
How to spot a WC19 wheelchair
Check these at the curb, before you load the rider:
- The label. WC19 chairs are labeled with words or a circular logo showing they meet the standard.
- Hook symbols. The four securement points are clearly marked with a hook symbol, two at the front and two at the back.
- A lap belt on the chair. Newer WC19 chairs offer a crash-tested lap belt anchored to the frame, labeled as complying with WC19.
- Ask. The rider, a caregiver, or the owner’s manual can confirm it. Ask at intake too, so dispatch knows before the van arrives.
Brackets without the hook symbol are not proof. If you cannot confirm the chair is WC19, secure it as a chair without WC19.
A custom seat can change the answer. WC19 testing covers the chair with the seat its maker chose. WC20 lets a seat from another company be crash-tested on its own, so a WC19 frame with a WC20 seat stays crashworthy, RESNA’s position paper explains.
Securing a WC19 chair compared with other chairs
RESNA notes that most wheelchairs in use are not yet WC19, so drivers must know both methods. The steps below follow the University of Michigan’s Ride Safe guide (2018).
| Step | WC19 chair | Chair without WC19 |
|---|---|---|
| Direction | Forward-facing | Forward-facing |
| Where the hooks go | The four marked securement points | Welded frame joints, or frame parts joined with hardened steel bolts, often marked by six raised lines on the bolt head, as close to the seat as possible |
| Never hook to | Anything but the marked points | Armrests, footrests, wheels, or any adjustable, moving, or removable part |
| Strap paths | Run each strap on the clear path the chair is designed to give from its marked point to a floor anchor | Anchor rear straps directly behind the rear points, at 30 to 45 degrees from the floor, and front straps wider than the chair |
| Tilt-in-space chairs | Use the marked points | Hook all four straps to the seat frame or all four to the base, never a mix |
| Lap belt | The chair’s WC19-labeled lap belt, or the van’s lap belt low on the pelvis | The van’s lap belt low across the pelvis, at 45 to 75 degrees when seen from the side, routed between the armrest and back if needed |
| Shoulder belt | Across the middle of the shoulder and chest, attached to the lap belt near the hip | The same |
| Postural belts | Never a substitute for the lap and shoulder belt | Never a substitute |
Tighten every strap to remove all slack. Clamp-type securement devices are not recommended, because they do not hold chairs well in frontal crash tests. The Ride Safe guide also says it is best to ride with the backrest reclined 30 degrees or less from vertical. For the full securement routine, use the wheelchair securement guide and the wheelchair securement checklist.
What the rules require of you
The federal ADA rules apply to every chair, WC19 or not, as in force in September 2026:
- Use the system. You must use your securement system and may require the rider to let you secure the chair (49 CFR 37.165).
- Do not refuse the ride. You may not deny a ride because the chair cannot be secured to your satisfaction.
- Offer, never force, a transfer. You may recommend that a rider move to a vehicle seat, but you may not require it. The Ride Safe guide says transferring to a vehicle seat is generally safest when it is feasible.
- Meet the securement limits. On vans rated under 30,000 pounds, the system must hold up to 2,500 pounds per leg and at least 5,000 pounds per chair, and limit movement to 2 inches in any direction in normal driving when the chair is secured by the maker’s instructions (49 CFR 38.23(d)).
The Access Board notes it has no authority to set standards for wheelchairs, which is why the ADA rule speaks only to your van. Brokers add training: MTM Health’s Virginia handbook, approved August 10, 2026, requires wheelchair securement training before a driver transports wheelchair riders.
Putting it to work in dispatch
Ask one question at intake: “Is the wheelchair crash-tested, with hook symbols on the frame?” Write the answer in the rider’s profile with the chair type, manual or power, and whether it tilts. Then the driver arrives knowing which securement method to use, and a wheelchair accessible vehicle with the right kit is on the schedule.
Frequently asked questions
Does the ADA require riders to use a WC19 wheelchair?
No. WC19 is a voluntary industry standard. The U.S. Access Board says neither the ADA nor any other statute gives it authority to set standards for wheelchairs, and DOT's rule lets riders stay seated in their own chairs. The University of Michigan Transportation Research Institute notes that neither the FDA nor CMS coding rules require WC19 either (August 2023).
Can I refuse a rider whose wheelchair is not WC19?
No. Under 49 CFR 37.165(d), you may not deny a ride because the wheelchair cannot be secured to your satisfaction by the vehicle's securement system. You must use your securement system, you may require the rider to let you secure the chair, and you may recommend a move to a vehicle seat, but you may not require it.
Is WC19 the same as WC18?
No. Both are sections of RESNA's wheelchair transportation standard. WC18 (Section 18) covers the tiedowns and belts, known as a WTORS. WC19 (Section 19) covers the wheelchair itself. WC20 (Section 20) covers seating systems added to a WC19 frame. The University of Michigan's Ride Safe guide recommends a WC18 tiedown kit, a WC19 chair, and a lap and shoulder belt together.
Can the lap belt on a WC19 chair replace the van's lap belt?
Only if it is a crash-tested, wheelchair-anchored lap belt labeled as complying with WC19. Then you attach the lower end of the van's shoulder belt to it near the rider's hip. Check your broker's rule first: MTM Health's Virginia handbook wants a lap and shoulder belt mounted to the vehicle at each wheelchair station. Postural belts are not built for crash forces and never replace either belt.
What should I do with a WC19 chair after a crash?
Tell the rider and their caregiver, and have them check with the wheelchair maker. The University of Michigan's RideSafe guide (2018) says to ask the manufacturer whether the equipment needs to be replaced after a crash. Do the same for your tiedowns and belts.