Brokers and Medicaid
First Tier, Downstream, and Related Entities (FDRs): What Medicare Advantage Rides Ask of You
Overview
First tier, downstream, and related entities (FDRs) are the companies a Medicare Advantage plan relies on to deliver its benefits. A ride broker under contract with the plan is a first tier entity, and the NEMT company that drives for that broker is a downstream entity (42 CFR 422.2). Through the broker contract you owe 10 years of audit access, no billing of members, and proof of your compliance checks.
- Drive Medicare Advantage trips for a broker and you are a downstream entity. Contract with the plan itself and you are a first tier entity.
- Your contract must open your books, systems, and trip records to federal audit through 10 years after the contract period or an audit ends, whichever is later.
- You may never hold a plan member liable for fees the plan owes, even when the broker does not pay you.
- Since January 1, 2019, CMS no longer requires FDRs to take its compliance training, but plans and brokers may still require training by contract.
- Expect a signed compliance attestation before your first Medicare Advantage trip and every year after.
A Medicare Advantage plan holds the contract with CMS, but it rarely drives anyone. It hands rides to a broker, and the broker hands them to companies like yours. Medicare calls everyone in that chain first tier, downstream, or related entities, FDRs for short. The label decides which Medicare rules travel with each trip you take for the plan.
What each term means
The three definitions are in 42 CFR 422.2, current as of September 30, 2026:
- First tier entity. Any party with a written arrangement, acceptable to CMS, directly with the plan to provide administrative or health care services to Medicare members. A ride broker that contracts with the plan is one.
- Downstream entity. Any party with a written arrangement below the plan’s contract with its first tier entity. The chain runs down to the ultimate provider of the service, which for a ride is the company whose van shows up.
- Related entity. A company tied to the plan by common ownership or control that does some of the plan’s management work, serves its Medicare members under an oral or written agreement, or leases property or sells materials to the plan for more than $2,500 in a contract period.
CMS’s compliance manual adds that a related entity can also be a first tier or downstream entity, and it lists health care services among the functions that make a contractor an FDR (Medicare Managed Care Manual, chapter 21, section 40, issued July 27, 2012). A contract with nothing to do with the plan’s Medicare work, such as an office lease, does not count.
Where your company sits
- You drive for a broker that holds the plan contract. You are a downstream entity. This is the usual case, covered in Medicare Advantage transportation.
- You contract with the plan itself. You are a first tier entity, and the plan oversees you directly.
- You take overflow trips from another NEMT company that holds the broker contract. You are still downstream, one level lower, and the rules reach you through that company’s contract with you.
FDR is a Medicare Advantage and Part D term. On a Medicaid managed care trip the same company is a network provider (42 CFR 438.2), and your state’s and broker’s Medicaid rules apply. A dual special needs plan can put both programs on one rider.
What being downstream requires
The plan stays fully responsible to CMS no matter how many companies sit below it (42 CFR 422.504(i)(1)). So it must write its Medicare duties into every contract down the chain, including yours:
- Audit access. HHS, the Comptroller General, or their designees may audit and inspect your books, contracts, computer systems, and records, and may ask you for them directly. CMS normally tells the plan when it makes a direct request. The right lasts through 10 years from the end of the contract period or of any audit, whichever is later.
- No payments to precluded parties. You agree that no payment goes to anyone on CMS’s preclusion list, which lists people and companies Medicare revoked, or could have revoked, for conduct CMS finds harmful to the program, and anyone convicted in the last 10 years of a felony CMS finds harmful to it.
- No billing members. Your contract must bar you from holding a member liable for fees the plan owes (422.504(g)(1)(i) and (i)(3)(i)).
- Medicare rules for delegated work. When the plan delegates work, the contract must name it, say the plan monitors it, allow it to be taken back or set other remedies, and require you to follow Medicare laws, rules, and CMS instructions. When a broker picks the network, the plan keeps the right to approve, suspend, or end your arrangement (422.504(i)(5)).
The plan’s compliance program reaches you too. Its lines of communication must extend to FDRs and include a way to report concerns anonymously (42 CFR 422.503(b)(4)(vi)(D)). CMS’s manual has plans check each FDR against the OIG and federal exclusion lists before contracting and monthly after that (section 50.6.8). It also has plans confirm that each first tier entity applies the compliance rules to its own downstream companies (section 50.6.6). That is why your broker audits you. Keep your OIG exclusion list checks current for every owner and driver.
Compliance training since 2019
Starting January 1, 2016, CMS made FDRs satisfy the training rule with its own one-hour web course. Its final rule of April 16, 2018 (CMS-4182-F) ended that, along with the duty of plans to make sure FDRs are trained, starting January 1, 2019. CMS still holds plans accountable for what their FDRs do. It said each plan may choose its own way to check FDRs: training, attestations, reports, routine monitoring and auditing, or corrective actions.
Chapter 21 of the manual, last revised January 11, 2013, still describes FDR training as a plan duty. Follow the regulation and your contract. In practice, the brokers below still ask for proof of training every year.
In practice: the attestation before Medicare Advantage trips
Alivi’s Downstream Provider Oversight Policy, effective January 1, 2025, cites 42 CFR 422.503 and 422.504 and chapter 21. It has every downstream provider sign an FDR Provider Attestation before starting and every year after, covering topics such as:
- The code of conduct, and general compliance and fraud, waste, and abuse training
- OIG and SAM exclusion screenings, background screening, and record retention
- HIPAA privacy and security, reporting channels, and conflicts of interest
- Oversight of your own downstream companies, and ownership and management disclosure
Alivi audits at least 5 percent of active downstream providers each year and requires a corrective action plan for any gap. Modivcare’s 2025 attestation covers Medicare and Medicaid general compliance and fraud, waste, and abuse training. It has you train new employees within 30 days of hire, keep training records at least 10 years, and hand them over free on request. Its training page asks providers doing the yearly round to submit the signed attestation within 90 days.
Before you sign one, have this ready:
- A training roster with each owner’s and driver’s name, course, and completion date.
- Your monthly exclusion screening log.
- A signed code of conduct for everyone who touches a trip or a claim.
- A records plan that keeps trip logs and training proof for at least 10 years, as in NEMT record retention.
- The name of the person with authority to sign for the company.
If any item is missing, fix it before the date on the attestation. A signed attestation your records cannot back up is exactly what an audit looks for. The NEMT compliance program guide puts all of it on a yearly calendar.
Frequently asked questions
Is my NEMT company an FDR if I only drive for a broker?
Yes, for the broker's Medicare Advantage trips. Under 42 CFR 422.2, a downstream entity is any party with a written arrangement below the plan's contract with its first tier entity, down to the company that actually provides the service. Driving plan members for the broker that holds the plan contract makes you one. Medicaid-only trips do not, because FDR is a Medicare Advantage and Part D term. Medicaid managed care calls you a network provider instead.
Does CMS still require FDRs to take its compliance training?
No. CMS's final rule of April 16, 2018 (CMS-4182-F) ended the rule that FDRs take the one-hour CMS compliance training, and the duty of plans to make sure FDRs are trained, starting January 1, 2019. FDRs must still follow every Medicare law and rule. CMS said plans may still require training by contract, and brokers such as Modivcare still have you train owners and drivers every year.
How long must I keep Medicare Advantage trip records?
Plan contracts give HHS and the Comptroller General the right to inspect your records through 10 years from the end of the contract period or from the end of any audit, whichever is later (42 CFR 422.504(i)(2)). Keep trip logs, signatures, driver files, and training records at least that long. Brokers ask for the same: Modivcare's 2025 attestation has you keep training records for at least 10 years.
Can I bill a Medicare Advantage member if the broker never pays my claim?
No. Every plan contract must bar its providers from holding a member liable for fees that are the plan's obligation, and every FDR contract must carry that protection down to you (42 CFR 422.504(g)(1)(i) and (i)(3)(i)). Use the broker's claim review or appeal process instead. A ride the plan never covered is a separate question for your broker agreement.